Traffic Specialist
JAS Forwarding (usa), Inc.

Cincinnati, Ohio


JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

To process and complete all air import shipments for customers ensuring the highest quality standards and providing service solutions meeting or exceeding our customer requirements.

ESSENTIAL FUNCTIONS:

  • Understand end-to-end processes involved in international shipping. Follow all company SOP's and guidelines.
  • Receive and track customer orders, send shipping instructions overseas according to customer instructions or established SOP's. Utilize JWS system.
  • Excellent international written and verbal communication skills.
  • Open Import Files in a timely manner according to KPI requirements.
  • Answer all customer requests in accordance with our company standards and guidelines.
  • Communicate with and ensure release of the freight from air carriers.
  • Notify customer / broker of arrival and charges.
  • Handle and manage all customer contact at file level regarding exceptions.
  • Ensure highest level of data quality by processing the shipment accurately.
  • Provide accurate job costing forecast - Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines.
  • Work with vendors and overseas offices to dispute any incorrect payables.
  • Bill/Invoice each file to the respective customers.
  • Ensure payment is received for all COD accounts prior to freight release.
  • Oversee freight logistics: pre-alerts, dispatch, track, trace, obtain POD's, invoice, update spreadsheets, create break bulk files.
  • Confirm POD for each shipment.
  • Update Track and Trace proprietary applications.
  • Assist Sales, Department Manager and Colleagues in compiling quotes by providing rates, tariffs, etc.
  • Assure that file contains all necessary documents as set by company standards.
  • Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations.
  • Other duties as requested.
SUPERVISORY RESPONSIBILITIES:

The incumbent will not directly and/or indirectly supervise employees.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others. Able to interact positively and effectively with co-workers, subordinates and supervisors. Ability to adjust to a fast paced ever changing workload.

EDUCATION AND EXPERIENCE:

  • High school diploma or GED.
  • Bachelor's degree in related field, desired but not required.
  • Microsoft Office - Excel, Word.
  • MINIMUM 3-5 years experience in imports or combination of education and experience.

LANGUAGE SKILLS:

  • Able to comprehend simple instructions and short correspondence.
  • Able to comprehend moderate instructions and short correspondence.
  • Able to read, analyze, and interpret moderate to complex business correspondence.

MATHEMATICAL SKILLS:

  • Able to add and subtract two digit numbers, multiply and divide with 10's and 100's.
  • Able to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals.
  • Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

  • Able to apply common sense understanding to carry out written and verbal instructions.
  • Able to deal with problems involving several concrete variables in standard situations.
  • Able to apply principles of logic or scientific thinking to a wide range of intellectual and practical problems.
  • Able to deal with a variety of abstract and concrete variables.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•100% performed in climate-controlled internal office environment working under normal office conditions. This position requires employee to frequently work in a fluid, fast paced environment.

PHYSICAL REQUIREMENTS:

•While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee infrequently is required to stoop, kneel, and crouch.

ADDITIONAL:

•The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
•The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.



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