Systems Administrator - Intermediate
Computer World Services (CWS)Corporation

Fort Belvoir, Virginia

Job Description 

Key member of a team providing support for the US Army Identity Credential and Access Management (ICAM) Services contract supporting systems on both Non-classified Internet Protocol (IP) Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNet). leadership for ICAM engineering activities.   

Key Tasks and Responsibilities 

  • The Systems Administrator shall be an integral part of the automated workflow for ICAM customers to request Enterprise Access Management Service – Army (EAMS-A) or Directory service, specifically the technical configuration of the customer properties/account. 
  • Provide support for the identity directory, the Army Master Identity Directory (AMID), responsible for managing identities, relationships, and access rights. 
  • Operate and maintain the AMID data store for user credentials, preferences, and other commonly accessed information via the ICAM. 
  • Support the ongoing ICAM capability enhancements regarding Identity Governance Administration (IGA), Virtual Directories, and zero trust security model which will be deployed on both the NIPRNet and SIPRNet. 
  • Support a Virtual Directories capability that provides the ability to share specific views of AMID to different consumers for unique requirements. 
  • Adhere to Zero trust security model processes that provide a future state framework for Army Enterprise enablement and accelerate adoption. 
  • Provide support for multi-factor authentication (MFA) including token cards, certificates, PIV/CAC cards, and biometrics. 
  • Implement Federated Services trust from Office 365 GCC High and DoD to the customer’s existing AD infrastructure 
  • Support cloud or on-premises environments for users and systems on both classified and unclassified networks. 
  • Ensure all ICAM systems are IAVM and STIG compliant. 
  • Support continuous technological improvement to maximize opportunities for product enhancements available from emerging technological advances in the marketplace.  
  • Support the appropriate high availability (HA) and disaster recovery site to meet the intended Service Level Agreements (SLA) and the Recovery Time Objective/Recovery Point Objective (RTO/RPO) objectives. 
  • Support Tier 2 and/or Tier 3 resolution for trouble tickets submitted by customers. 

Education & Experience  

  • BA/BS degree with 5+ years relevant experience (Associates degree with 7+ years of experience can substitute). 


  • Relevant industry certifications are desired. 

Security Clearance  

  • DoD Secret clearance is required 

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) 

  • Telework may be allowed. 
  • Some travel may be required to support contract requirements. 

EOE AA M/F/Vet/Disability 

EEO is the Law: 

DoD 8570.01.M:  

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