Surety Account Manager
MMC

Surety Account Manager

The main goal and function of a Surety Account Manager is to assist the production team in the production and service of new and existing accounts. You will support a growing book of business consisting of mostly small to middle market accounts. Great opportunity for career growth with exposure to large, national accounts.

Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, you'll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

As a part of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.

Applicants must be within driving distance to the Knoxville office to be considered for this role and have the ability to commute to the office five days a week.

What can you expect?

• Opportunities for personal and professional growth and development.
• Colleagues at MMA Southeast don't simply work together; we challenge each other to push further, think smarter, and love what we're doing together. Our shared purpose is to be there for our clients in the moments that matter.

We will count on you to:

• Support surety bond Producer's, Account Executive's and Sr. Account Manager's in day-to-day operations and client interactions.
• Maintains proper level of communication and builds effective relationships with clients and companies.
• Assist in gathering and organizing client information for bond requests.
• Learn to evaluate financial statements to assess client creditworthiness.
• Aid in the preparation of documentation for the underwriting process.
• Collaborate with cross-functional teams to ensure timely and accurate processing of bond requests.
• Provide administrative support, including maintaining client records and managing correspondence.
• Assist in monitoring bond portfolios and preparing status reports.
• Stay updated on industry regulations, guidelines, and market trends.
• Have an understanding of surety bond products and services.
• Participate in training programs to enhance knowledge and skills in surety bond management.

What you need to have:

• 2+ years previous Surety Bond experience
• High School Diploma or Equivalent, some insurance courses preferred.
• Proficient in various programs, Microsoft Word, Excel, Outlook, PowerPoint
• Excellent communication and interpersonal abilities.
• Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.
• Results oriented with a strong client service orientation and proactive in solving client needs with a sense of urgency in all client matters.
• Ability to work proficiently in a fast-paced environment.
• Detail-oriented with a high level of accuracy in work.

What makes you stand out:

• Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques.
• Proficiency with agency management software (Sagitta, Image Right)
• Prior insurance brokerage experience
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

What is in it for you?

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid Life and Disability offerings
• Employee Stock Purchase Plan (ESPP)
• Generous Paid Time Off (PTO) programs
• Paid Parental Leave
• Volunteer paid time off (VTO)
• Career mobility
• Pet insurance
• Employee Resource Groups (ERGs)
• Continuing education and training opportunities

MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.

Marsh McLennan and its Affiliates are EOEMinority / Female / Disability / Vet / SexualOrientation / Gender Identity employers.

At MMA, your future is limitless. For more information about our company, please visit us at: http://marshmma.com/careers.

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