Sr Sales Chat Consultant I
Constant Contact

We are looking for a motivated, energetic and dynamic individual to be our next Chat Sales Representative to support our Constant Contact brand. Within the role you will be serving more than 650,000 small businesses and nonprofits worldwide, helping them thrive through the use of our integrated online marketing tool. Join our award-winning sales team in chasing a multi-billion dollar market opportunity, all while jump starting your career in a fun, fast-paced environment.

What you'll do:

• Convert prospects into customers by providing excellent customer service and support through Chat
• Conduct needs analysis and follow up with prospects to ensure they purchase products and services that meet their needs
• Coach and provide advice to small businesses and organizations on best-in-class online marketing strategies
• Attain and exceed direct and cross-sell sales goals
• Grow your knowledge of engagement marketing and Constant Contact's suite of products through our comprehensive Sales training program
• Provide feedback and help the team build best practices for training and long term success

• A Sr Chat Sales Consultant at CTCT with a 6 month average of 120% performance, who keeps conversion numbers high
• Ability to demonstrate accuracy and speed in typing                                                                                                                                                                          
• Bachelor's degree and/or 1-2 years related experience in sales/marketing
• Exceptional and persuasive communication skills, both verbal and written
• The desire to be the best and to not only meet, but also exceed sales objectives
• Demonstrated ability to work well in a fast-paced, results-oriented team environment
• Ability to adapt, learn and embrace new sales methods