Specialist, Client Development & Industry Analyst
The NPD Group

Port Washington North, New York

Learning and growing with NPD

Combining consumer surveys, retail point-of-sale data, and cutting-edge analytics, The NPD Group delivers trusted retail industry research to the world's most successful brands and retailers. We also offer careers that reward innovation and provide growth opportunities for forward-thinking problem-solvers who join our team. Speed your career growth, while working with the best and brightest in the market research industry.

Position Overview

The Fashion Footwear and Accessories Practice at NPD works with some of the most prominent companies in the industry. This team is currently seeking an Account Specialist to be an integral team member dedicated to leading footwear and accessories companies.

This dual role reports into both the Executive Director, Client Development as well as the Industry Analyst for Fashion Footwear and Accessories, and will contribute to the engagement, satisfaction, and growth among our clients by providing value-added insights for decision making. The position provides the opportunity to make an impact leveraging fact-based insights and analysis, while developing the knowledge and skills required for continued success in client development and thought leadership.

Responsibilities include but are not limited to:

  • Client Development:
    • Providing support to the team in managing the day to day activities to enhance client relationships, including but not limited to, sharing analyses on brand specific topics, answering relevant client questions, training/educating clients in order to drive adoption and usage of NPD's strategic data sets, etc.
    • Partnering with account leads and cross-functional departments to drive initiatives which support the sale and delivery of NPD's solutions.
    • Understanding our manufacturer clients' organizations and their business strategies, objectives, and challenges. Attend/present insights at client meetings.
    • Potential to manage client relationship and revenue independently.
    • Problem-solve and maintain relationship with adaptability, urgency, and positivity.
  • Analysis & Insights:
    • Leveraging Point of Sale (POS), consumer survey data, and other NPD data assets to develop analysis which help our clients grow their business and gain market share.
    • Proactively searching for meaningful trends within the data and sharing findings with clients and team members.
    • Ability to identify, create and present a clear story within the data that is relevant and insightful to the Clients' businesses, linking macro trends in the retail landscape to the data.
    • Manage creation and delivery, monthly, or quarterly ongoing "key insights" presentations.
    • Developing topical recaps and analyses based on key retail events and/or selling seasons.
    • Contribute to marketing and PR efforts.
  • Qualifications:
    • Bachelor's degree
    • 2 to 4 year(s) of prior experience in a role which utilizes data and analysis to add value to clients
    • Strong expertise in all MS Office products, Excel, PowerPoint, & Word
    • Experience with NPD data tools including DecisionKey or Tableau is a plus
    • Demonstrated ability to work across various data sets and reporting tools
    • Advanced interpersonal skills and strong orientation towards building client relationships
    • Excellent time management and organizational skills
    • Able to set priorities and meet deadlines in a fast-paced, multitasking environment
    • Very strong oral and written communication skills; Confident in presenting to groups
    • Highly detail oriented - with commitment to total quality and data accuracy
    • Knowledge of, and passion for, the Fashion and Footwear/Accessories industries is a plus

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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