Service Manager
Maxim Crane Works LP

Ridley Park, Pennsylvania

Role: Service Manager

Location: Bensalem, PA

Reports to: Jack Good

About Maxim Crane:

Maxim Crane Works, L.P. is the largest crane rental company in the United States with over 50 locations nationwide. We are the only coast to coast crane rental company in the United States and employ a zero-accident safety culture.


The Service Manager is responsible for all aspects of Maintenance, Preventative Maintenance, Customer Service, Dispatch, Safety, Training, Inventory and P&L for a service work load branch. This person would be able to use a personal computer to document all aspects of work performed on company owned and operated equipment and vehicles.


The experienced service manager will oversee, direct and assign daily duties of mechanics.

Core Competencies

* Forecast daily service work-load
* Assign work to mechanics technicians and shop support personnel
* Assign work to mechanics technicians and shop support personnel
* Plan work to be done on a weekly, day and shift basis through the development of accurate estimates
* Assign work to mechanics technicians and shop support personnel
* Follow up on work assignments
* Understanding and implementation of Maxim Safety and Shop Procedures
* Identify variances and establish recovery plans
* Provide positive and constructive feedback to subordinates and peers
* Assume primary P&L responsibility for branch service operations
* Responsible for hiring, directing and training shop personnel
* Open work-orders.
* Build steps in Rental-man, proprietary Computer Maintenance Management System (CMMS).
* Open and maintain purchase order system in CMMS
* Confer with vendors as to availability of goods, prices, deliveries, discounts and changes in supplies, materials and equipment offered for sale.
* Develop and implement current and improved systems and procedures in accordance with company policies for Safety, Operations, Sales and Administrative functions.
* Conduct inventory in shops and maintain accuracy in ordering, receiving, usage and adjustments to inventory.
* Assist in the training and development of staff and management in maintenance system areas (CMMS).
* Maintain records and prepare reports.
* Perform related duties as assigned.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment on the basis of their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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