This job has expired.
Are you the type of person who always validates answers to questions by cross checking the facts? Are you relentless in your pursuit of getting to the bottom of things? Are you fascinated with understanding why people do (or don't do) certain things? Do you want to work in a position where you have an opportunity to have a tangible impact on our customers and their small to medium businesses/nonprofit agencies?
If so, the Product Analytics team has an opening for an enthusiastic Senior Data Analyst (Remote) with strong analytical and problem-solving skills to help us uncover/interpret trends, surface insights, identify potential customer pain points, and help us understand what, how, and why our customers are using our product. You must be proactive, self-driven, have endless curiosity, and empathize with our customers while possess the aptitude to dig into complex datasets in order to answer questions that our stakeholders are asking.
This is a remote-first US position. Or, if desired, you can work in a hybrid model from one of our offices in Boston, MA, Waltham, MA, Gainesville, FL, or Santa Monica, CA. Whatever it takes for you to be successful.
What you'll do:
Serving an array of business stakeholders across the company, the Senior Data Analyst will gather and analyze data on customer behavior, profiles, and product engagement that will be used to help make data-driven decisions that will help us to provide a better experience for our large customer base. You will dive deep into the data, build models and provide complex analyses to help us predict usage patterns so that we can provide our customers with the right guidance at the right time.
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