Senior Client Account Manager, Foreign Exchange and Payments
Western Union

Senior Client Account Manager, Foreign Exchange and Payments - New York City, USA

Are you passionate about delivering high levels of service to enterprise clients across the United States? Are you ready to work within a global organization with nearly 200 years of innovation in international finance and payments? Join Western Union as a Senior Client Account Manager.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

We'll look to you to drive sales and activity in the acquisition and maintenance of current enterprise accounts within the realm of payments and foreign exchange (FX). You will hit sales and book of business metrics using consultative sales techniques, you will manage and grow existing portfolios while ensuring client satisfaction. In addition, we will look to you to maintain your pipeline, forecast future business needs and collaborate with other departments across the company. In addition to selling, we'll also rely on you to manage strategic accounts on an administrative level, managing request for proposals (RFP's), contract negotiations, and negotiations with key stakeholders.

For such an important role, you will ideally have a university degree and 5 or more years of high-level sales experience within the foreign exchange industry. Above all, you will have high levels of professional communication and be a positive influence on our teams and customers.

IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The annual gross base salary range is $75,855.00 - 123,179.00 USD/year + commission.

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident, and life insurance, and access to best-in-class development platforms, to name a few! To view details of our benefits, visit https://mywubenefits.com/.