Screen Print Art Support Admin
Hanes Brands

Overview

The Art Support Administrator position is primarily responsible for date and hold management for the department. This role will work closely with department leadership to understand weekly priorities including, but not limited to: running daily reports, completing administrative tasks, answering department emails, and processing orders through the dashboard. This position will need to consistently multitask and quickly change priorities based on business demands.

Administrative

• Run and maintain daily reports to understand and identify workload trends.
• Cancel art jobs from the cancel report.
• Adjust ship dates due to rep and customer art approval delays.
• Help organize workload and special projects with ATR buckets.
• Maintenance orders and release holds to ensure orders are moving accurately and efficiently through the dashboard.
• Demonstrate intermediate problem solving and critical thinking skills to address or resolve potential problems.
• Take initiative to prioritize and delegate urgent orders accordingly, when needed.

Communication

• Collaborate daily with the department lead and manager to make decisions.
• Report technical issues or problems preventing work from being completed.
• Provide prompt email support for basic requests and questions.
• Assist with tracking and providing updates on special orders or programs, when needed.
• Regularly communicate with customer service and sales regarding order issues or delays.
• Provide recommendations for process and system improvements.
• Propose solutions that are scalable, sustainable, and effective for multiple departments.

Productivity & Quality

• Actively work in and complete orders from dashboard work centers with accuracy and sense of urgency.
• Confirm correct information is applied to work orders and images generate accurately on Customer Art Approval pages.
• Spell check every design.
• Apply basic design principles to all work steps, ensuring all designs maintain aesthetic and quality standards by brand.
• Demonstrate basic understanding of screen printing, including color separation process and underlay theory.
• Consistently meet daily/seasonal productivity and quality goals.

Requirements

• Complies with corporate and department policies and expectations.
• Observes safety and security procedures.
• Demonstrates GEAR Vision and Values.
• Possess working knowledge of dashboard workflow from order entry to art complete.
• Basic knowledge of Oracle and ROE software (a plus).
• Basic knowledge of Adobe Creative Suite - Creative Cloud: Adobe Illustrator (a plus).
• Basic design and typography knowledge (a plus).
• Professional verbal and written communication skills are critical.
• Comfortable working in a fast-paced environment.
• Strong file managements.
• Possess creative problem-solving skills.
• Highly detail oriented.
• Embrace advancements and changes in technology.
• Able to multitask, take initiative, and prioritize projects.
• Able to work individually as well as part of a team.

Qualifications

• High School Diploma (or equivalent)
• Knowledge and navigation of basic PC programs
• Familiar with Apple Products & Mac Operating Systems (preferred)

Benefits we offer

*Benefits vary by country

HanesBrands Inc now offers a benefit allowing associates to get paid for their hours at any time without having to wait until payday.

• 
  Health & Wellness
  Benefits
• 
  401(k) & Employee
  Stock Purchase Plan
• 
  Paid Vacation, Holidays
  & Paid Parental Leave
• 
  Hybrid Work Schedule
• 
  Associate Discount
• 
  Professional
  Development Programs
• 
  Community Outreach &
  Volunteering Opportunities
• 
  Tuition Assistance &
  On The Job Training
• And More..

This job has expired.