RCA Program Coordinator
Church World Service, Inc.

Jersey City, New Jersey

This job has expired.


Position Title: RCA Program CoordinatorReports To: RCA Program ManagerDivision: Immigration and Refugee ProgramJob Location: Jersey City, NJSalary Range:$61,200 - $70,000Salary Grade:7FLSA & Union Status: Exempt/ Non Bargaining

Introduction: Founded in 1946, Church World Service (CWS) is a non-profit and faith-based global humanitarian organization that provides sustainable self-help, development, disaster relief, and refugee and immigrant assistance around the world and in the United States (U.S.). CWS has assisted over 865,000 refugees and immigrants from across all faiths and backgrounds to start new lives in the U.S. and to integrate into their communities. Join us in this life changing work.

Primary Purpose: The RCA Program Coordinator will provide programmatic oversight and direct supervision of Caseworkers in the RCA Program. The RCA Program Coordinator provides weekly supervision, technical assistance, and training to staff. The RCA Program Coordinator ensures provision of trauma-informed, strengths-based services to lead the team to develop family self-sufficiency plans and to facilitate referrals for needed services. The RCA Program Coordinator works collaboratively with other programs in the CWS Jersey City office to coordinate case acceptance, training and technical assistance, and to submit reports, as needed. The RCA Program Coordinator will have their own case load of RCA cases.

Essential Duties:

Program management:

  • Provide oversight of case management, ensuring timely enrollment of new clients and completion of core program tasks.
  • Ensures compliance with Policy and Procedure in accordance with the program requirements.
  • Elevates the visibility of the RCA program within the office and local community to increase access to services for eligible clients.
  • Conducts outreach and education among local service providers and systems to improve awareness and understanding of challenges facing RCA clients.
  • Monitor for program compliance and timeliness of deliverables; address deficiencies in a timely manner.
  • Provide data to Program Manager for semi-annual and annual reporting to the donor.
  • Prepare for on-site and desktop monitoring by New Jersey Office for Refugees.
  • Participate in network meetings and activities with the statewide RCA team.

People Management:
  • Provides oversight of caseworkers providing service to clients.
  • Responsible for timely recruitment and onboarding of highly-qualified direct service staff positions.
  • Supports the onboarding of new staff and works in collaboration with other program teams.
  • Ensure staff meet donor requirements and satisfactory completion of pre-service training requirements in accordance with program requirements.
  • Promote staff safety and well-being and participate in creating standard operating procedures and training materials that reinforce the same.
  • Support staff in responding appropriately to crisis situations (abuse, trafficking, exploitation, etc.).
  • Consult with the Case Assignment Officer regularly to ensure equal distribution of case load.
  • Conduct Performance Management Activities.

Other:
  • Maintain a case load of RCA cases.
  • Other duties as assigned

Education:
  • Bachelor’s degree or foreign equivalent preferred.

Experience:
  • Three years of prior supervisory experience preferred.
  • Experience with case management and direct financial assistance programs required.
  • Prior experience networking and building relationships across organizations or programs is required.

Skills:
  • Superior written and verbal communication skills.
  • Ability to track and analyze data and adjust plans to ensure performance.
  • Strong writing skills
  • Proficient in Microsoft Office applications.
  • Experience using database for client record keeping.
  • Organized and ability to work in a fast-paced, high-pressure environment.
  • Ability to work in a multi-cultural environment required.

Special Requirements:.
  • Able to sit for an extended period in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  • English and Spanish fluency preferred.
  • Standard work hours with occasional evening or weekend assignment.
  • Occasional travel may be required.
  • Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.


CWS’ U.S. COVID-19 Vaccination Policy requires all new staff to provide proof of COVID-19 vaccination as soon as reasonable, no longer than 60 days of employment. Any employee who is pregnant, who is nursing, who has a disability, or who has a medical condition that prevents them from safe vaccination, or who rejects vaccination because of sincerely held religious beliefs, may contact the CWS Benefits Administrator to request reasonable accommodation as defined by the Equal Employment Opportunity Commission (EEOC).

CWS offers a competitive benefits package that includes:
  • 403 (b) Retirement Plan (Company paying 5%)
  • Medical, Dental, and Vision Insurance
  • Generous Paid Time Off (27 paid days off plus 14 Holidays)
  • Paid Sick Days (12 per year accrued monthly)
  • Life Insurance and AD&D
  • Long Term and Short-Term Disability
  • Employee Assistance Program (EAP)
  • Health Savings Account
  • Flexible Spending Accounts
  • Commuter Benefits


CWS is an Equal Opportunity / Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, genetic information, disability or protected veteran status


This job has expired.

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.

More Not for Profit and Charities jobs


Church World Service, Inc.
Elkhart, Indiana
Posted about 7 hours ago
Church World Service, Inc.
Charlotte, North Carolina
Posted about 7 hours ago
Church World Service, Inc.
Jersey City, New Jersey
Posted about 7 hours ago
View Not for Profit and Charities jobs »