Patient Care Liaison
Roswell Park Cancer Institute

Buffalo, New York


Title:
Patient Care Liaison
Company:
Roswell Park Cancer Institute
Department:
Perioperative Care Unit
Time Type:
Part time
Weekly Hours:
30
Shift:
Second Shift (United States of America)

Summary:
Ensures that the patient experience exceeds the expectations of the patient, family, significant other(s), and providers; provides support and timely information to the families of patients who are undergoing surgical interventions or procedures in the perioperative procedural areas; helps to streamline communication between the procedural areas/Surgeons/PACU/ICU and patients families; ensures that continuous quality care is received by all patients; assists patients in accessing needed resources and services to allow them to move through the spectrum of cancer care and into long-term survivorship; coordinates with other internal services to facilitate timely cancer care and to encourage an adequate patient adherence; provides patients, physicians, lay public, volunteers, and graduate students with resources and information regarding Roswell Park as needed.

Qualifications:
Required Education and Experience

1. Associate's degree in Medical Office Administration or a health related field and the equivalent of one (1) year of full-time experience in a community, patient or clinical setting requiring the use of medical terminology; or
2. Associates degree and the equivalent of two (2) years of full-time secretarial experience in a clinical setting requiring the use of medical terminology; or
3. High School Diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in a community, patient or clinical setting requiring the use of medical terminology.

NOTE:
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual's relationship or association with a member of a protected category or any other protected group status as defined by law.

Additionally, RPCIC and HRI Roswell Park Division are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to HR-Benefits@RoswellPark.org or call (716) 845-4700 and let us know the nature of your request and your contact information.

Roswell Park is committed to providing an environment where patients, families, employees, and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills, and abilities of each individual to embody and reflect Roswell Park's core values; Innovation, Integrity, Teamwork, Commitment, Compassion, and Respect.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.



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