Operations Analyst
Service Experts

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!


Position Summary:

Be the best at what you do and join the team of Experts!

Service Experts is seeking a Business Operations Analyst to join our team in Plano, TX.

As a part of the Operations team, the Business Operations Analyst will be a central point of control and information for the Operations team. The Business Operations Analyst will perform business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modeling, data mining. Works directly with the Operations Team to identify analytical requirements. May be required to produce ad hoc data and reports. May assist in implementing or developing systems to capture business operation information.

Key Responsibilities:

• • Design, generate and analyze reports to solve informational gaps and performance for various stakeholders within the Operations Team.
  • Create and analyze reports to identify operations opportunities throughout multiple departments.
  • Conduct ad hoc analysis on a variety of data set across multiple platforms and for multiple departments.
  • Identify, distinguish and analyze multiple components of a problem, and then provide input.
  • Responsible for working with large and complex sets of data to ensure cleanliness and data integrity.
  • Report on key metrics to provide visibility into productivity and adoption of best practice guidelines.
  • Identify and report upon trends and patterns in the dataset that impact the organization.
  • Maintain and publish standard reports for executives and regional teams.
  • Support ongoing projects and requests of the operations department.
  • Build and maintaining excellent communication and relationships with all cross-functional teams.
  • Interpret results using a variant of techniques ranging from simple data aggregation via statistical analysis to complex data mining independently.
  • Able to prioritize, execute, or provide clarification or explanation of changes, goals and other duties.

Qualifications:

• • Bachelor's Degree with 2 - 4 years' experience working with data and reporting.
  • A flexible team player with an ability to work successfully with the leadership team as well as field employees.
  • A wide degree of creativity and latitude is expected.
  • Assist with Multiple initiatives concurrently.
  • Proven experience in process and requirements documentation.
  • Experience in Excel, Access
  • Experience in Power BI, SAP, Tableau, SQL, etc. are a plus.
  • Experience in performing trend analysis on numerous metrics and establishing process improvement.
  • Experience in statistical analysis of workflows to increase efficiency.
  • Ability to develop and present executive level reports and presentations.
  Apply now for immediate consideration!
  

What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

This job has expired.