Office Manager
The NPD Group

New York, New York

Learning and growing with NPD

Combining consumer surveys, retail point-of-sale data, and cutting-edge analytics, The NPD Group delivers trusted retail industry research to the world's most successful brands and retailers. We also offer careers that reward innovation and provide growth opportunities for forward-thinking problem-solvers who join our team. Speed your career growth, while working with the best and brightest in the market research industry.

Position Overview

We are looking for an enthusiastic, eager, professional Office Manager to join the team at our Manhattan location. This is a great opportunity to work in a collaborative environment among a group of fun and smart professionals. The ideal candidate enjoys organizing and planning, and does so with a strong attention to detail and enthusiasm. You take pride in your personal responsibilities and approach your projects with strong sense of urgency and exceptional customer service.

Overall Responsibilities:

  • Manage office needs and day-to-day operations of our Manhattan office
  • Ensure that the office is maintained with the highest level of care and quality and fully stocked with supplies
  • Assist with the onboarding of new team members
  • Organize office events, and arrange catering or other special requests for any executive or sales meetings
  • Provide support to executive team with scheduling, work-related travel and expense reports
  • Receive and announce guests and visitors to the NPD Group, requires being on-site 5 days a week
  • Maintain log of visitors with or without appointments
  • Receive and respond to calls to the organizations main telephone number
  • Monitor activities in the main reception area and building entries for security purposes
  • Update appointment calendars, manage hoteling space and space for invited guests
  • Responsible for incoming and outgoing mail, FedEx
  • Act as point person for building/facilities related items (AC, repairs, etc.)
  • Continuous monitoring and proactive updating of seating charts and email distribution lists
  • Act as a point of contact for urgent IT related issues (i.e support with technology during client and senior leadership meetings). Work with IT support to troubleshoot issue
  • Special projects as assigned

  • Professional, energetic, with positive "can do" attitude
  • Bachelor's Degree
  • 5 years of related work experience
  • Attention to Detail
  • Strong organizational and planning skills
  • Great written and verbal communication skills
  • Ability to multi-task and prioritize workload
  • Proven office management, administrative or assistant experience
  • Intermediate Microsoft Office skills (Word, Excel and PowerPoint)
  • Passionate about ensuring a seamless experience for our clients
  • Highly motivated and a team player

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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