Office Director - Garden Grove, CA
Church World Service, Inc.

Overview

Reports to:DirectorLocation/ Work Arrangement:Garden Grove, CASalary Minimum:$85,200Salary Maximum:$106,500Geographical Difference:This position may be eligible for 15% geographical differential
raising the band to minimum $97,980; target max $122,475

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The CWS Southern Cal Director represents the mission of CWS internally and externally, serving as an active member of a team of CWS local office directors and working together to raise the bar in the provision of professional compassionate services to displaced populations. The director is responsible for the overall leadership of the office, overseeing program design and implementation; ensuring organizational compliance with grants and contracts; managing effective delivery of services; promoting the involvement of local communities in resettlement; overseeing the local budget and raising funds as appropriate to achieve program goals; The director additionally represents CWS in interactions with the State Refugee Coordinator and with related coalitions and stakeholders, while providing effective leadership and guidance to a team of staff.

Responsibilities

I. Supervision and Leadership

• Engage actively with local leaders, faith-based organizations, and community members to advance CWS's mission and work; maintain and nurture collaborative working relationships with state and local agencies, as well as partners and other service providers.
• In collaboration with the US Regional Director West, implement annual strategic plan at the local level. Seek input from staff and program teams to contribute to the strategic vision for the Southern California office.
• Oversee local office operations and ensure local implementation of CWS policies and procedures, including procurement, IT, and safety and security protocols.
• In coordination with CWS's Human Resources team, manage the CWS Southern Cal recruitment, hiring, onboarding, and performance management, ensuring alignment with CWS HR policies and procedures.
• Directly supervise a team staff; Create and execute dynamic staff training plans, conduct regular staff performance evaluations, and manage staff development activities.
• Ensure a safe space environment in which all individuals are welcome regardless of race, color, national origin, gender identity, sexual orientation, religion, age, political affiliation, disability, or social group.

II. Programs and Finance

• Implement local programming for the CWS Southern Cal office. Oversee the effective delivery of services and programming to immigrants in the Bay Area and surrounding areas; Oversee the successful execution of federal contracts and privately funded initiatives.
• Ensure high quality program design and community collaboration across programs; Promote a strength-based approach to service delivery that acknowledges the value and gifts of the individuals we serve.
• Perform an ongoing analysis of program needs to respond to the changing needs of refugees, local communities, and local and state officials. Design and create effective and strategic new project initiatives, programming, and services.
• In collaboration with the CWS Finance team and Regional Director, develop and oversee annual operating budget; regularly review the office operating budget to ensure appropriate grant spending and budget management; Ensure that program managers/staff effectively oversee project budgets; establish budget expectations and ensure consistent communication between programs and finance teams.
• Maintain CWS's commitment to evidence- based programming by ensuring that documentation of services provided, and data collection are accurate and complete, so that program effectiveness can be properly evaluated; Conduct regular programmatic audits to ensure quality in service provision and fulfillment of documentation requirements.
• Assist in the completion and submission of programmatic and financial reports for funders as required.

III. Development and Community Relations

• Cultivate local donor relationships; interface with faith-based, corporate groups, and private foundations to maintain and expand relationships, as well as funding base; Plan events and fundraisers to raise the profile of the CWS Southern Cal office
• Maintain professional and positive public image of the CWS office; engage with the local media outlets and develop working relationships to promote the work of the CWS Southern Cal.
• Actively educate and engage the local community, including communities of faith, higher education, public and private entities, service providers and individuals for the development of an informed, welcoming community for newcomers.

Qualifications

• Graduate Degree in social work, international relations, non-profit management or relevant field preferred; bachelor's degree or equivalent required.
• Minimum 8+ yrs. progressive related professional experience with social services or humanitarian assistance programs; strong preference for previous experience with refugees and direct service programming to clients.
• Minimum 5+ yrs. management experience, including staff management, grant management, program implementation, and advocacy experience.
• Successful and significant fundraising and grant writing experience; excellent written and oral communication skills. Ability to speak effectively in public.
• Solid diplomatic and relationship building skills; demonstrated ability to build and nurture teams; ability to lead effectively and enhance internal and external relationships, including partners and donors.
• Proven people management and leadership skills; demonstrated ability to deliver results and translate words into action. Ability to lead staff and promote productivity in a pleasant, welcoming, respectful and collaborative environment.
• Previous financial management experience, including effective management of program budgets.
• Ability to work successfully and with utmost integrity and respect in cross-cultural environment and with limited English speaking client population.
• Ability to think and work independently. Strong organizational skills with ability to multi-task, set priorities, effectively manage time and meet deadlines. Ability to be flexible and work well under pressure in a fast paced team environment.
• Computer literacy required including knowledge of Microsoft Office Suite.

Benefits

CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (21 Paid Days Off; 27 Days after 2 Years)
- 14 Official Holidays
- Sick Time Off (12 Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits

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