Neurology Lead, Southwest, Patient Services (PST) Field-US
AstraZeneca

Wilmington, Delaware


Neurology Lead, Southwest, Patient Services

Introduction to Role:

Join us at AstraZeneca as a Neurology Lead in our Biopharmaceuticals Business Unit. This leadership role is based in the Southwest and will manage a team of OneSource Support Specialists. You will be at the forefront of providing support for our patients, caregivers, and external partners, ensuring an excellent patient experience through ongoing coaching and development. This is your chance to reimagine the patient journey and bring it to life!

Accountabilities:

As a Neurology Lead, you will lead a regionally aligned team of OneSource Support Specialists, coaching them to continually improve patient support services. You will provide direct feedback on individual and team performance, use data to drive efficiency, and foster partnerships with field leadership. You will also support the creation and implementation of new patient-centric strategies and tactics, ensuring the highest level of support for all stakeholders.

Essential Skills/Experience:

- 3+ years of Patient Services or similar operational experience
- Passion for patient-centric actions and focus
- Experience with working across groups and presenting to leadership
- Strong verbal and written communication skills
- Strong presentation skills, knowledge of business protocol, time management and organizational skills
- Ability to coordinate multiple assignments simultaneously
- Ability to work independently

Desirable Skills/Experience:

- Bachelor's Degree
- 5+ years of pharmaceutical/biotech experience
- Experience leading teams through change
- Advanced degree a plus
- 2+ years of team leadership

At AstraZeneca, we are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear. We are shaping the future by spotting scientifically-led commercial opportunities and acting now to operationalise and scale them. We are driven by the solutions we bring to the healthcare ecosystem, making an impact at every step of the patient journey. We are constantly thinking big to answer new challenges, starting small and scaling fast. We lead Commercial to provide solutions that make a difference, improving our patients' experience and health outcomes.

Are you ready to join us on this journey?

Apply now and be part of a team that's making a difference in patients' lives every day!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.



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