NAS Storage Engineer
The Judge Group Inc.

Location: Ann Arbor, MI
Description: Senior Storage Engineer (Contract)
Ann Arbor, Michigan

The contractor should be willing to take a fulltime FTE position at the end of the term of this contract.

Please send qualified resume to: CWright01@judge.com

Job Summary:

Health Information Technology & Services (HITS) organization has an exciting opportunity to employ a Storage Engineer Intermediate to support and maintain our enterprise file system infrastructure - providing support, provisioning, using, patching, maintaining, updating, and upgrading NAS storage systems. When hired, you will report to the HITS Enterprise Infrastructure Storage Services Team which implements and manages the Enterprise Storage environment and providing infrastructure services to many of the enterprise-wide applications. The storage team manages NAS, SAN, and File Systems. In the NAS storage farm, we currently have six Isilon Gen6 clusters totaling 368 nodes and 35 PB (replicated), and we have two NetApp clusters totaling 3 PB. In addition, we have an LTFS Tape-as-NAS solution currently scaled to 4 PB, and a growing presence of OnTap-in-the-Cloud. These systems provide network shares for clinical, research, and education customers. You will focus on NAS architecture for on-prem and cloud migration strategies, and operational support of the NAS storage hardware and software systems - monitoring, break/fix, capacity management, vendor support ticket coordination, design, naming standards, best practices, data center engineering documentation and coordination. You will work independently and anticipate and resolve issues to prevent service impacts. You will collaborate with other IT and customer teams for coordination of activities.

You will:

• Design and maintain system architecture to support a sustainable enterprise file system infrastructure. Keep informed on technological advances in file system storage solutions. Make recommendations on future solutions and improvements.

• Design and implement emerging Cloud technologies to support geo-redundant disaster recovery and high availability copies of on-premises data and storage systems.

• Implement and maintain NAS technologies (Dell/EMC/Isilon, NetApp, StrongLink, and Cloud). This includes but is not limited to daily operational work to monitor and maintain all aspects of the hardware and software running on the NAS arrays.

• Work with Stronglink NAS Archive using IBM 3592 LTFS

• Develop and document standards/procedures/strategies/scripts that maximize the functionality and reliability of the storage solution(s).

• Provide Storage technical assistance to HITS teams for storage needs, address applications performance issues and general platform problem analysis.

• Monitor the storage hardware/software and maintain/create monitoring and alerting scripts as needed to keep the system healthy.

• Coordinate with vendor and datacenter teams to implement break/fix procedures and improve/document/verify those procedures over time.

• Coordinate with the datacenter engineering team to maintain hardware inventories within Service Now, and coordinate additional documentation of hardware rack locations, specific installation details, cable management, and other data center related documentation. Develop reporting and process to validate information on an ongoing basis.

• Provide storage engineer support of the filesystem team that manages NTFS permissions. Design, engineering, and support work relating to enterprise design of NTFS permissions is required.

• Perform storage capacity monitoring and reporting to ensure that adequate data is available to assess the impact of growth trends and application changes.

• Assess current hardware and software technology and its applicability to our environment. Make recommendations for acquisitions, engineering, and configuration changes.

• Triage of Incident/Problem tickets related to permission, capacity, and file organization issues.

• You will work independently, using multiple resources (man pages, google, etc.) for troubleshooting.

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience.

• 5 or more years of experience in engineering support of large complex highly available enterprise NAS storage, either Isilon or Netapp

• 1-3 years of experience in design and implementation of cloud storage solutions. Desired Qualifications

• Experience with design and deployment of storage systems using Isilon/Powerscale NAS hardware (Gen6) at multi-petabyte scale in auto-tiering and DR clustering.

• Experience with design and deployment of storage systems using NetApp FAS hardware running CIFS and NFS over Ethernet.

• Experience with design and implementation of hybrid-cloud storage systems for HA/DR.

• Ability to design and create scalable cloud storage solutions on AWS and/or Azure.

• Ability to lead by understanding Michigan Medicine's IT Modernization initiative and developing strategies and tactics required by the organization.

• Scripting skills with Unix shells (ksh, bash, etc.) or windows powershell for custom monitoring and reporting.

• Working with vendors on patches, workarounds, or other best practices to resolve security vulnerabilities identified by scanning process.

• Experience with NAS migration tools (such as rsync) to copy data from non-enterprise hardware into the NAS farm.

• Experience with design, deployment, and maintenance of NAS permissions (ACLs, NTFS) and NAS protocols (CIFS, NFS, etc.)

• 3 or more years of experience in a related role requiring customer service, organization, prioritization, troubleshooting to successfully design services and workflows in an enterprise architecture.

• History of working with customers to use standardized permission structures.

• Keep skills current with vendor technology as it changes and matures.

• Solid and effective interpersonal, written, and verbal communication skills.

• Communicate and work with employees at all levels within the organization.

• Excellent analytical and problem-solving ability.

• Strong organizational skills with attention to detail.

Please send qualified resume to: CWright01@judge.com

Contact: cwright01@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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