Manager Technology Cloud Operations
The Judge Group Inc.

Temecula, California

This job has expired.


Location: Temecula, CA
Description:
The Judge Group is partnered with people survey analytics platform to find a architect level Cloud Ops manager to work remotely in the Southern California area. This is a great company that offers permanent role, offering great pay and full benefits, and unlimited PTO.

***For immediate consideration, you can send resumes directly to kskivington@judge.com***

Essential Duties:

Specific duties will include, but not be limited to, the following:

• Responsible for building, managing, and maintaining a multi-could, multi-vendor

framework to support a secure vendor agnostic cloud environment.

• Leads the end-to-end cloud compute, database, storage, network and systems

Administration teams

• Manage and monitor servers, network and infrastructure to minimize downtime of

critical resources - create and maintain outage and system alerts for proactive and

reactive responses

• Establish dashboards, metrics, and reports of systems infrastructure performance

• Guides Cloud Engineers in developing Infrastructure as Code (IaC) automation to

provision and manage infrastructure resources in a diverse, hybrid cloud environment

• Acts as a first point of contact for major production incidents, escalations and business

impacting technology issues

• Escalates to other teams, management, vendors or service providers for unresolved

major incidents based on defined processes or instructions from the management team

• Partners with DevOps, SRE, Product Engineering and other teams in the development,

implementation, and management of our SaaS platform

• Ensure systems security and compliance with SOC2, ISO, GDPR, FedRAMP, etc.

• Maintain operations policies & procedures; including security; disaster recovery;

monitoring and customer communications

• Assist in contract negotiations for cloud infrastructure technologies and services

• Advise emerging technologies that should be integrated and/or introduced to ensure

cloud computing capabilities respond to the needs of the business strategy

• Identify and implement cost savings opportunities through automation and optimizing

resource utilization

• Manage and participate in operational coverage amongst operation team members

• Develop and grow the team through recruitment, trainings, challenging assignments, and

rewards/recognition on consistent basis.

• Forecast future needs to acquire and develop a workforce with the appropriate mix

of business knowledge, technical skills, and competencies

• Ensure teams follow the established change and incident and change management

processes.

Marginal Duties:

Education/Qualifications: The education/qualifications described are representative of those

that must be met by an employee to perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions of the job.

• 10+ years' minimum experience in managing IT infrastructure operations teams,

administrating, and managing Linux/Windows systems for production, test, and

development environments

• 5+ years of building, maintaining, and managing cloud environments across multiple

cloud vendors (AWS, Azure, Google Cloud)

• BSc/BA in Information Technology, computer science, engineering, or relevant field.

MSc/MA will be a plus

• Experienced in operating in AWS, leveraging cloud-native services, and understanding

the pillars of the AWS well-architected framework.

• AWS and/or Azure certification strongly preferred

• Practical experience or a high level of comfort working with DevOps teams in a fast[1]moving, agile software development environment.

• Experience with Kubernetes and Infrastructure as Code using Terraform and supporting

containerized applications and CI/CD frameworks to automate builds, test, and

deployments in partnership with DevOps team

• Solid understanding of incident and change management processes in an agile

environment

Knowledge/Experience in

  • eCommerce and/or SaaS infrastructure
  • High transaction system
  • Cloud-based processing and service
  • MySQL, PostgreSQL Database
  • Data Warehouse solutions
  • Alerting and Automation Systems
  • Linux (Ubuntu and FreeBSD) and Windows server configuration management
  • Managing data in the cloud
  • Managing information security and regulatory experience
  • ITIL Framework
Essential qualifications as follows:

• Excellent organizational and leadership skills

• Strong work ethic, Highly organized and detail-oriented, with excellent, demonstrated

process management and time management skills - project and goal oriented

• Personable, approachable, and readily accepting of change; able to work cohesively with

a variety of talented individuals within the organization

• Outstanding communication abilities (oral and written communication skills)

• Fiscally responsible with experience in managing budgets, vendor negotiations, and

streamlining services

• Ability to successfully manage multiple complex projects simultaneously

• Flexibility, adaptability, and ability to deal with ambiguous situations on a consistent

basis.

• Due to 24x7x365 nature of cloud infrastructure operations, this role may require flexible

work schedule and off-hours support from time to time.

• Willingness to work with people from diverse backgrounds and experiences

• Ability to travel if necessary
Contact: kskivington@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


This job has expired.

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