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Summary:
The primary purpose of this position is to provide operational support through reporting, analytics, current state and future state workflow assessment, opportunity and gap analysis, solution development, project planning, project implementation, and benefits realization. The Manager of Performance Improvement is expected to assist leadership identify opportunities, develop solutions, and implement changes with a strong focus on outcomes and results. The Manager of Performance Improvement must have a mastery of the project life cycle and be able to manage teams to a desired objective.
The Manager of Performance Improvement must be able to communicate at multiple levels effectively, and bring projects to a close. This person is responsible for serving as an ambassador for cultural best practices of CHRISTUS Health, extending the organizational mission, vision, values and philosophy, and supporting operational effectiveness and quality of care and services.
This person will become certified in Lean, Six Sigma, or PMI within the first two years.
MAJOR RESPONSIBILITIES
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