This job has expired.
Overview
Position Summary: Part of overall IT Infrastructure team to provide first and second level support to internal IT customers. To maintain and enhance existing infrastructure systems throughout the organization including Windows 10 computers, Office 365, networked printers, cellular phones, and windows server environments.
Responsibilities
Major Responsibilities
- Work closely with Support Team to address Snap-on Credit Associate technical issues. This includes taking associate calls, working with the Support Team ticketing system, and follow-up communication once issues are resolved
- Build, configure, support, and diagnose Snap-on Credit's Libertyville office Windows 10 computers
- Participate in team projects that enhance the quality or efficiency of the IT Infrastructure and Support Team
- Develop, define, and communicate user/technical procedures for products supported by the IT Infrastructure and Support Team
- Interact with other departments to implement and maintain critical applications and solutions to improve productivity
- This position has frequent in-person and phone contact with users, peers, and managers
- Strong ability to investigate, upgrade, and stage new technologies as needed
Qualifications
Requirements:
- Working knowledge of Window 10 operating system
- Working knowledge of Microsoft Office productivity suite.
- Initial education in Computer Studies or other technical field
- Effectively communicate technical issues in simple terms to fellow associates
- Clear communication with fellow IT team members and Management team
- Able to adapt to a changing environment and priorities
Effort: Part-time work during normal office hours
Working Environment: Normal office environment
Snap-on is an equal opportunity employer: Minority/Female/Disabled/Veteran
This job has expired.
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