Human Resources Business Partner
Bay Cove Human Services, Inc.

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

The HR Business Partner (HRBP) position acts as a strategic partner to the leaders in our programs to help them lead and build effective teams that contribute to our mission. The position develops partnerships within the HR function to deliver value-added service to management and employees that reflect the strategic objectives of the organization.

*This role is a hybrid position with the expectation of being either in our Boston office or at a program that this role supports 2 days per week.

Essential Functions of the Position:

• Meets regularly with the program VPs and their teams.
• Providing HR guidance to ensure a positive outcome
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with outside legal counsel as needed/required.
• Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Provides guidance and input on program restructures, workforce planning and succession planning.
• Identifies training needs for programs and individual executive coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

Job Requirements:

• Bachelor's degree preferred with a minimum of 8 years of experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent emotional intelligence skills
• Strong influence skills and the ability to thoughtfully navigate difficult situations
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Google Suite or related software.

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