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Why join this team
Responsible for identifying or implementing initiatives that proactively address operational and member needs. The main responsibilities include supporting the GCS team or internal partners on systems and/or procedures, researching and resolving more complex issues, and aligning with QA team to streamline processes. In addition, the Operations SME will liaise with external partners to ensure optimal operations of card products and services.
This position is expected to be hybrid. Due to the nature of our business in New York City, please note that UNFCU will require that you show current proof of COVID-19 vaccination upon acceptance of employment.
What you'll do
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