This job has expired.
Responsibilities:
Gift Card Support Specialist Tier 1 - is expected to work with our merchants and dealers by promoting the highest level of service and professionalism. We work with a wide array of clients who rely on the highest quality of service and dedication. This role is expected to project a positive company image and experience through phone interaction along with e-mail correspondence. They should support interactions with customers and internal personnel through multi messaging campaigns such as email, mail, phone, task systems, and chat systems. Tier 1 agents are also expected to acquire an in depth understanding of the entire merchant processing industry as well as the entire gift card process.
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