Fund Accounting Tech Lead
Carlyle Investment Management, LLC

Washington, District of Columbia

Position Summary

Carlyle is seeking a Manager to provide technical leadership on the Fund Accounting team within the Global Technology & Solutions (GTS) department. The Fund Accounting team supports the Partnership Accounting (PA) function at Carlyle which is response for end-to-end accounting operations supporting the Global Private Equity (GPE) segment. This Manager role will play a key role in executing a technology roadmap focused on accelerating business process, eliminating offline and manual data hand-offs, integrating upstream and downstream applications, etc. A continuous improvement mindsight is critical as GTS is looked at as a strategic business partner that proactively identifies opportunities for technology to support firm objectives. The current technology stack supporting PA includes FIS Investran (fund accounting ledger), custom .NET applications, Appian Business Process Management (BPM), and data warehouse reporting solutions (Microsoft SSAS / SSIS / SSRS). Experience with these platforms is critical; however, there is also a desire for this position to be intellectually curious and willing to learn new technologies as they are introduced to support the PA function.

A qualified candidate will have the following responsibilities:

  • Coordinate with business users to produce comprehensive requirements and detailed specifications for enhancing existing functionalities and delivering new features, interfaces and workflow solutions
  • Understand end-to-end integration architecture and system of record across applications connected with Appian platform to identify failure points, partner with technical lead to finalize RCA and elicit the same with Product Owners
  • Engage with Agile team to create sprint ready user stories, define acceptance criteria, assist scrum master with managing product backlog, grooming sessions and in delivering sprint objective
  • Actively engage in Level 2 application support and memorialize actionable plan in Service now & JIRA
  • Support test case development, automation planning, user testing & implementing feedback, training and change management activities
  • Coordinate with release management team to track application refresh calendar, deployments and communicate sprint release notes
  • Responsible for data analysis, validate conversion and support manual reconciliation of transactional data across systems
  • Create roadmap for existing data issues, path to resolution and maintain Data Flow documentation (data dictionaries, data flow diagrams, mapping tables, etc.)
  • Work closely with Enterprise Architecture & Data COE and participate in community of practice (COP) for shared platforms to stay informed on recent or upcoming changes as they relate or impact Fund Accounting systems.

Key Duties/Responsibilities

  • Manage daily production issues, partner with Level 1 support to effectively prioritize resolution action, defect triaging, communicate RCA for new issues with product owners and define & document SLA. Identify re-occurring production support issues and execute recommended automations/validations/health checks to eliminate these issues
  • Manage external DEV/QA resources (consultants), review test cases & execution steps, validate data recorded to support acceptance criteria and update traceability matrix
  • Engage with Product owners to prioritize & manage RTE backlogs, assist grooming sessions, sprint planning, daily stand-ups and release coordination
  • Hire and mentor technical team members supporting the Fund Accounting platforms
    • Proactively work with the Fund Accounting GTS Lead to support optimal staffing model for the Fund Accounting team inclusive of onsite/offshore positions and managed services support.
    • Coordinate with software vendor to plan and enhance the applications continuously to improve the operational efficiencies and client offering from FIS (Investran).
    • Analyze and review solutions provided by the vendor.
  • Assist Business Analysts in preparing/executing UAT sessions, develop user guides, collect feedback and partner with scrum master to maintain the sprint objective
  • Lead ongoing reviews of business processes, develop optimization strategies and quantify the outcome of fit-gap analysis
  • Provide technical solutions within Fund accounting IT Systems, plan and assist Fund accounting Lead in executing and supporting all upgrades of all Appian, Investran & Fund Accounting Monitor (FAM - home-grown .NET application)


Knowledge, Skills and Experience
  • Minimum Ten (10) years of experience in Business/system Analysis, process improvement & implementation
  • Experience in large scale implementation of Appian and .Net applications with heavy integration background is mandatory
  • 5-7 years of managing consultants (onshore/offshore) responsible for designing and developing solutions using Appian & .Net technology
  • Expert in triaging daily production issues, identifying RCA, define and educate support team with new SLA plan
  • Experience working with BPM technology solutions, ERP, its methodologies and understanding of COE/COP standards using Agile methodology
  • Experience in change management and/or training support including: developing user guides, training plans / materials and recorded training materials for end users
  • Experience with change management, project management and issue tracking software is a must. ServiceNow & JIRA experience is preferred
  • Experience working in the financial services industry is preferred
  • Knowledge of Fund and investor life cycle, accounting practices and legal entity/partnership and investment tax treatment concepts highly desired
  • Ability to recommend solutions using delivered BPM product features and upgrade roadmap to business owners
  • Ability to identify approaches, risks, mitigation strategies to meet functional requirements
  • Strong analytical and time management skills are a must. Ability to work at own direction and balance competing priorities and business needs
  • Experience in managing onshore/offshore Dev/QA teams, including training, mentoring and coaching of business process and recommending automation scope
  • Knowledge of transactional data setup, data reconciliation across applications, verifying converted data for accuracy and developing ad-hoc reporting using SQL queries
  • Experience integrating business applications with central data warehouses and MDM solutions
  • Experience documenting acceptance criteria, validating test cases and publishing release notes
  • Understanding of the entire SDLC and various methodologies
  • Excellent Communication, Collaboration and Interpersonal skills
  • Ability to learn new technology
Education and Certifications
  • Bachelor's degree, required
  • Concentration in Computer Science, Engineering or Information Systems, preferred
  • BPM analyst certification is preferred
Position-Specific Technical Requirements
  • Strong knowledge of Appian, .Net, SQL & reporting technologies
  • Deep understanding of systems integration and supporting technical architectures (ETL, Web Services)
  • Understanding of agile methodology including automated unit testing and continuous business process improvements
  • Understanding of SQL Server and experience with complex Query language is a must
  • Software Development Lifecycle (SDLC) knowledge
  • Manage the technical delivery of new platform capabilities
  • Lead requirements gathering sessions and develop functional approach and design documentation supporting business needs
  • Work with technical team to create integration and conversion plans
  • Work with business representatives, business analysts to quickly understand requirements, determine priorities and manage expectations
  • Manage diverse development team (on and off shore, tiered support teams, program delivery teams, .NET and Appian developers, etc.) following Agile Development Methodology

Company Information

The Carlyle Group (NASDAQ: CG) is a global investment firm with $293 billion of assets under management and more than half of the AUM managed by women, across 433 investment vehicles as of October 31, 2021. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 1,800 professionals operating in 26 offices in North America, South America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Investment Solutions - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation.

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