Fiber Field Service Engineer
Andritz Inc

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Job Overview

The employee in this role performs field service jobs (technical supervision for work crews, equipment inspections, equipment installations, in-field repairs) with the goals of proper execution and customer satisfaction. The role will have the primary responsibility of project execution, customer interaction, and vendor support of field service projects. Additionally, the role will support Product Managers in development and sales of these scopes. The employee will represent ANDRITZ to our customers, showcasing the company's core values.

Primary Job Responsibilities and Duties

• Properly execute field service jobs:
  • Safety is a priority. Work is performed to mill, industry, and ANDRITZ safety standards at a minimum
  • Understand mill safety requirements and communicate to subcontractors
  • Understand work scopes in detail and clearly communicate to subcontractors
  • Complete agreed upon scope to mutual customer and ANDRITZ satisfaction
  • Regularly communicate with mill contacts and Product Managers to ensure project expectations are understood
  • Responsible for proper on-site supervision during field work.
  • Attend mill-required pre-outage meetings

• Field Service Sales Support
  • Works with Product Managers to develop work scopes
  • Issues RFQs and obtains vendor quotes for estimates
  • Issues Field Service proposals and estimates accurately and clearly
  • Reviews customer RFQs and performs site visits as required to accurately quote

• Business Development
  • Works with subcontractors to develop their skillsets
  • Works with ANDRITZ Field Rep employees to develop their skillsets
  • Identifies potential new subcontractors
  • Identifies potential improvements in products

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 12301

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

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