Director, Solutions Consulting
Tealium

WHO WE ARE

Tealium is the most trusted and world's largest independent customer data platform. Tealium connects customer data - spanning web, mobile, offline, and IoT devices - so brands can connect with their customers. Tealium's turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.

Tealium's customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.

Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.

Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers' and our experiences beyond all others.

We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.

WHAT WE ARE LOOKING FOR

Tealium is seeking world-class pre-sales Solutions Consulting (SC) leadership to join

our Americas sales organization. The SC Director position is based in the United

States and is responsible for hiring, development and allocation of all pre-sales

Solution Consulting resources within North America, driving strategic customer

growth, interacting with senior technologists and business leaders both internally

and on the client side, and leading technical initiatives. SC Directors leverage

technology strategy, tactical expertise, and digital marketing acumen to support

Tealium's sales efforts by positioning our cloud based, SaaS solutions against those

of our competitors while translating the technical merits of the solution into value

for clients.

YOUR DAY TO DAY

Directly manage a team by identifying, communicating, and discussing team

goals and objectives

Provide strategic product/service advice and technical guidance to sales

representatives, partners, and prospects

Manage, motivate, hire, develop and engage the Tealium SC team

Contribute field knowledge and feedback to direct future product

requirements/enhancements, and associated input on prioritization based on

real world experience with Tealium customers and prospects

Enhance pre-sales demonstration environments and materials

Engage with sales and colleagues in ongoing knowledge sharing and subject

matter growth

Drive strategic growth and demonstrate thought leadership throughout the

team

Facilitate the free flow of ideas within the team

Mentor team members to encourage career development and foster skillset

adaptation

Serve as a senior technical resource for customer related issues, assisting

with advanced customer applications

Document team processes, work results, and manage all corporate processes

associated with operational aspects of the SC team management

Review quotes, RFIs, and Security Assessments

Oversee all customer engagements in the regions under management,

facilitate the delivery excellence of the SCs for each Opportunity and support

associated Sales teams.

WHAT YOU BRING TO TEALIUM

Must be located in the U.S.

BA/BS degree or equivalent related work experience

5+ years' experience managing direct reports within a Solutions Consulting

or implementation engineering environment.

Candidates should have experience with one or more solutions within:

Customer Data Platforms, Tag Management Systems, API platforms,

Display/Social/Email/Search Marketing platforms, Decision Engine or

Workflow Automation, Demand or Supply Side Platforms (DSP/SSP), Data

Lakes and/or Warehouses, BI tools, Content Management Systems (website

design and deployment), Master Data Management Systems, Consent

Management Platforms, Content Optimization, Multivariate Testing or

Experimentation, Personalization Tools, Fundamental REST API and SDK-

based programmatic understanding, Cloud Storage Platforms and associated

technology (AWS, Azure, Google Cloud, Snowflake).

Presentation skills and experience that demonstrates technical proficiency,

digital marketing knowledge, business, and communication skills

Ability to assess customer requirements, identify business problems, and

demonstrate proposed solutions

Understanding of modern Sales Process, Cycles and methodologies.

Management/Decision Making/Problem Solving Skills

Strong verbal and written communication skills

Ability to encourage teamwork and involvement of less experienced

individuals (providing them with necessary exposure)

Understanding of competitive sales environment

Time management skills

Professionalism in attitude, conduct, and appearance

This position does (not) have direct supervisory responsibilities.

At Tealium, we don't just offer the ordinary, we provide the extraordinary:

- Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium

- Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries

- Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually

- Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment

- Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants

- Tealium Time, unlimited paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays

- Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness

- Healium Be-Well Break, an annual all-company paid shutdown to provide a true break for us all

- Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs

- Health and Related Benefits Programs, offering market competitive benefits programs

Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.

The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.

#LI-Remote

*Offerings vary by level and location.