Digital Customer Professional
Siemens Medical Solutions USA, Inc.

**This is a remote working opportunity**

Now's our time to inspire the future of healthcare together.

At Siemens Healthineers, we are passionate about enabling healthcare professionals to deliver high quality patient care, and to do so affordably. A leading global healthcare company, Siemens Healthineers continues to strengthen our portfolio of medical imaging and laboratory diagnostics, while adding new offerings such as managed services, consulting, and healthcare IT services - as well as further technologies in the growing market for therapeutic and molecular diagnostics.

Siemens Healthineers develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape. Join our team now at Siemens Healthineers as a Digital Customer Professional.

This is a role well suited to an ambitious professional or recent college graduate, looking to develop a promising career in digital health. As a Digital Customer Professional, you will be responsible to:

• Engage with healthcare organizations to comprehend their requirements and create customer proposals accordingly. This includes add-on solutions and services; extensions of existing service agreements; software upgrades; and contract expansion to support increased annual volumes.
• Utilize inbound lead follow-up and outbound cold calls and emails to identify potential customers.
• Collaborate with product sales executives (PSEs) and account executives (AEs) to assist in cleaning up the customer relationship management (CRM) system. This includes closing or updating irrelevant opportunities, promoting accuracy of opportunity data, and removing duplicate entries.
• Work with the Lifecycle Management and Customer Engagement Management teams to proactively manage customer billing disputes.
• Conduct compelling online demonstrations to showcase our healthcare IT solutions.

This position may suit you best if you are familiar with what is below, and would like to develop your future career path.

• You have solid PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
• You will be working with the latest technology and therefore you are willing to learn about new software and hardware solutions
• You have good presentation skills, and you show team orientation, communication skills and customer orientation.
• Willingness to travel and flexibility is expected.

Required skills to have for the success of this role:

• Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field.
• 2 - 4 years of work experience
• Ability to work in a fast-paced, target-driven environment and meet or exceed sales quotas.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
• Capacity to quickly develop proficiency in using CRM software and other sales tools to track leads and manage sales pipelines.
• Willingness to learn and adapt to evolving market trends and customer needs in the healthcare IT sector.
• Experience with business intelligence (BI) toolset skills (eg. PowerBI, QlikSense) is a plus.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers

If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

*LI-WC1

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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