Compliance Analyst (Customs Brokerage Experience)
C.H Robinson

Wood Dale, Illinois

We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Compliance Analyst. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you.

The Compliance Analyst is responsible for auditing and training on US Customs related processes to ensure branch compliance with US Customs regulations. These responsibilities include supporting Customs Entry Writers, helping to maintain satisfactory compliance scores, as well as regularly communicating with branch clients to ensure compliance of entry transactions and import programs, all while demonstrating strong customer service and organizational skills.

If this all sounds good, let's talk more about what you'll be working on.

Our hybrid work model gives you the flexibility and choice so you can create a career that enhances your life. To ensure you have what you need to be successful, we provide an in-person onboarding and training process. After that, you are all set to work remotely 1 day/week.


The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Perform branch customs audits and provide feedback in order to maintaining satisfactory compliance scores for the following: US Corporate Compliance Audits, Branch QLCB Audits, VIP Account Audits and In-Bond Audits
  • Process and monitor Entry Cancellations, Post Summary Corrections, etc.
  • Support clients in responding to Customs Forms 28, Customs Forms 29, Entry Resolution Requests, etc.
  • Handle Customs and PGA correspondence
  • Provide guidance to brokerage employees on how to respond to customer and government inquiries
  • Administer applications, renewals, and invoicing of Continuous Bonds
  • Receipt and maintenance of client Powers of Attorney
  • Execute and maintain Daily Filter Reports via ABI System
  • Handle and oversee the branch Automated Clearinghouse Statement
  • Retrieve ACE Portal Reports for clients set up on Periodic Monthly Statement (PMS)
  • Host department trainings to keep brokerage employees abreast of pertinent industry changes and system updates
  • Identify and execute Customs consultative services and generate and facilitate leads for trade policy
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

  • High School Diploma or GED
  • Must possess Customs Broker License or be within the application process
  • Become or maintain Certified Customs Specialist status with the NCBFAA
  • Minimum 2 years of experience working in Customs brokerage or other compliance/regulatory setting

Preferred Qualifications:

  • Extensive Knowledge of U.S. Customs entry processes and partner government agency regulations
  • Associate's or bachelor's degree from an accredited college or university
  • Strong communication, prioritization, and multi-tasking skills
  • Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
  • High level of attention to detail
  • Ability to work and communicate across the branch network
  • Values a diverse and inclusive work environment

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran


We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

Job Alerts

Provide an email, zip code for jobs, and/or job category to subscribe to job alerts. Learn more now.

*By subscribing, you agree to our Terms and Privacy Policy.

More Retail jobs

Gamestop, Inc.
York, Pennsylvania
Posted about 2 hours ago
Gamestop, Inc.
York, Pennsylvania
Posted about 2 hours ago
Gamestop, Inc.
York, Pennsylvania
Posted about 2 hours ago
View Retail jobs »

New post from our employment blog

Top 5 Red Flag Signs to Look Out for in Your Job Search

Are you on the hunt for a new job? As of May, there are about

Read blog post
Share this inclusion job with the community

Click a community link below, and then social share the Compliance Analyst (Customs Brokerage Experience) job.

Disability inclusion jobs logo
Asian inclusion jobs logo
Black inclusion jobs logo
Diversity inclusion jobs logo
LGBTQ inclusion jobs logo
Seniors inclusion jobs logo
Women inclusion jobs logo
Hispanic inclusion jobs logo