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Description
Information Technology Services at West Virginia University is currently accepting applications for a Client Platform Engineer-Remote.
About the Opportunity
The primary job duties of this position are to design and develop complex information technology systems critical to the infrastructure of enterprise client management. This position is responsible for the testing, implementing, troubleshooting, and the operational support of IT infrastructure used to support WVU client devices. It will work to design and create solutions to solve issues with WVU clients, improve current management processes, and research solutions for upcoming projects.
This position will triage incoming support requests and must be comfortable working with multiple levels of enterprise support to troubleshoot and solve an issue or work with the relevant group to ensure issues are solved quickly and correctly. This is an experienced level position where the incumbent is expected to work independently with general oversight from the Client Platform Manager of the unit.
The incumbent will be responsible for interpretation and application of computer and security policies as defined by WVU and Information Technology Services and will recommend and implement procedures and technical solutions that are compliant with any applicable laws, standards, and University defined policies. They will provide technical leadership and guidance to other IT units within the University including documentation, assistance, and training as required.
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