Client Contracts Specialist
AMN Healthcare Inc.

Job Description

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don't just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare? Because You Deserve the Best:

• Forbes Recognition: We don't just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes' prestigious lists not once, but twice! We're among the "Best Large Employers for Women," a testament to our commitment to excellence.
  
• SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the "Rapidly Advancing Staffing Firms," we have no plans to decelerate in the future.
  
• Incredible Futures: Join a team that doesn't just talk about building the future; we're shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.
  

Job Summary

The Client Contracts Specialist meticulously reviews and comprehends contract terms, ensuring alignment with federal and state laws as well as company policies on candidate qualifications and credentialing requisites. Moreover, this role entails collaborating with internal partners to interpret and implement contract terms and conditions relevant to candidate qualifications and credentialing standards.

This role is tasked with curating and revising an E-book along with auxiliary reports used by Clinical Leadership and team members to maintain uniformity in the application of standardized requirements for all clients.

Job Tasks:

• Reviews all client contracts (3rd Party, Direct, Managed Service Providers, and Associate Vendors) for all divisions under the direction of the Regional Clinical Leader to ensure consistent language with company standards of practice as defined by the Center of Excellence.
• Organizes and prioritizes new contracts, renewals, addendums, and amendments to ensure timely processing and completion of assigned activities.
• Communicates to Clinical Leadership when ad hoc requests are submitted with insufficient documentation and/or approval for processing.
• Collaborates with Compliance Auditor and Clinical Leaders to ensure accurate interpretation of federal, state, and facility-specific requirements.
• Collaborates with Compliance Auditor to interpret new regulatory and/or accreditation requirements that may impact the industry and present proposals to management to determine the appropriate action to be taken.
• Communicates requirements clearly to 3rd Party and Direct Clients, clarifies facility requirements that may be different, and negotiates to eliminate those differences.
• Maintains accurate documentation of all communication with clients and customers in the centralized system.
• Promotes Clinical Management Organizations as industry experts and demonstrates service excellence to ensure internal and external customer satisfaction.
• Proactively engage with internal functional teams, and customers as required to ensure the successful completion of contract responsibilities.
• Builds candidate qualification and credentialing requirements in all appropriate systems and on time.
• Completes technology build and communicates results to appropriate leadership in Clinical and Credentialing Operations.
• Proactively identify & mitigate all risks to achieve target completion dates.
• Provides support to the assigned region and Clinical Leadership as needed for ad hoc events or special projects (Strike events, Electronic Medical Records projects, State audits, etc.).
• Assists with workflow development and/or implementation and other quality-related activities.
• Produces metrics for compliance projects and achieves productivity targets as designed by Clinical Leadership.
• Demonstrates ability to manage complex issues while maintaining a flexible positive, cooperative demeanor; adaptability to meet periodic changes in departmental needs. Promotes direct, honest, open, and timely communication.

Minimum Experience:

• 3 + years of experience with compliance and/or credentialing systems
• 1 + year of experience in the health insurance industry or project management
• 2 + years of experience with contracts, analytics, and/or auditing

Certifications:

• Six Sigma (yellow belt) Certification | Preferred
• IT and/or Compliance Certification | Preferred

Key Skills

• Sales/Negotiation Skills
• Sophisticated knowledge of Microsoft Office and Salesforce
• Ability to multi-task
• Excellent written and verbal communication skills

Qualifications

Education & Years of Experience

• High School Diploma/GED plus 2-5 years of work experience

Additional Experience

• Experience in customer service within a fast-paced work environment
• Experience working with Master Service Agreements, Addendums, and Purchase Orders
• Project and contract management experience
• Experience working in a corporate setting

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

• Respect • Passion • Continuous Improvement • Trust • Customer Focus • Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate
$18.25 - $21.50 Hourly
Final pay rate is dependent on experience, training, education, and location.

This job has expired.