Brokerage Coordinator
Cushman & Wakefield

Ontario, California

Job Title
Brokerage Coordinator
Job Description Summary
We are seeking a Brokerage Coordinator to support a market leading team of Brokers at a top global real estate services firm. The role consists of execution of work related to commercial real estate transactions and client deliverables. This individual must be a collaborative team player with a can-do mindset and will participate in regular business and team meetings, as requested, to understand and facilitate client goals. This multifaceted role requires someone with strong organizational and project management skills, and the ability to multi-task in a fast-paced environment. The Brokerage Coordinator will be trained and developed to become highly proficient with internal systems and technologies, as well as Workday, Salesforce, Microsoft and Adobe applications.
Job Description

Essential Duties and Responsibilities

  • Support content creation process with regards to timeline and transaction cycle
  • Coordinate with other departments (marketing, research, finance) based on the needs of the team and client
  • Provide sales, marketing and transaction support
  • Supports client relationship management in partnership with Broker(s)
  • Support timeliness of deliverables

Key Responsibilities:

Pitch and Proposal Coordination
  • Coordinate with internal functional groups on behalf of brokers in support of pursuits as needed. This includes obtaining and delivering necessary information for content creation for marketing deliverables (graphic design, mapping, etc.)
  • Attend strategy sessions with brokers and other departments as necessary to generate creative/innovative ideas for pursuits
  • Coordinate appointments with internal and external clients and arrange any other accommodations that may be required
  • Serve as point of contact for client requests
  • Perform research, property searches and site selections
  • Create market documents, tour books, property flyers, brochures and other marketing materials as needed

Business Development
  • Collect and prepare information for client activity reports
  • Execute property tour logistics for showing, including coordination with brokers and/or licensed professionals
  • Create and administer marketing materials and collateral
  • Update website content, social media, etc. on behalf of brokers
  • Create budgets for broker projects in partnership with team
  • Coordinate vendor services (e.g. photographs and aerials)
  • Coordinate events (e.g. open houses, industry-related, etc.)
  • Oversee and maintain marketing schedule (e.g. administration of e-comms) for respective clients
  • Create market documents, tour books, property flyers, brochures and other marketing materials as needed for listings
  • Maintain Client Relationship Management Database
  • Maintain and enter new leads and opportunities into the CRM system
  • Generate project codes for corresponding deals for the proper recording of pursuit and deal-related expenses
  • Run reports

Deal Documentation and Revenue Accounting
  • Prepare and collect all deal-related documents, and follow up with all parties on the execution as required
  • Process all expense reports for brokers
  • Coordinate with Legal for review and approval of agreements as necessary
  • Create deal sheets per listing agreements for review and approval
  • Follow and adhere to deal management process by use of deal management system and submission of all applicable documentation required
  • Maintain outstanding balances in CRM for brokers

Maintain and Manage Research Databases
  • Support population of Internal Listing Database on behalf of brokers
  • Enter new listings and share all required property information, availability, and additional information, as directed by fee-earner
  • Maintain listings in external database

  • Bachelor degree or equivalent
  • 1-3+ years' experience in marketing or related field or similar combination of education and experience
  • Excellent oral and written communication skills, including creating and editing marketing materials
  • Proficiency with Microsoft Office Suite
  • Proficiency with Adobe Creative Suite
  • Detail oriented, self-starter, well organized, able to set priorities and handle multiple projects at any given time, and comfortable working in a fast-paced environment independently
  • Demonstrated strong interpersonal skills
  • History of excellent internal and external customer service

Physical Requirements:
  • Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day.
  • May involve periods of standing, such as operating at machines including; copiers, faxes, scanners, binding, cutting, and folding
  • Some overtime may be required.
  • Regularly required to lift supply boxes; some could weigh up to 30 pounds
  • Extensive walking throughout the office, stocking kitchen supplies and office supplies
  • Regularly required to talk, hear, and use hands and fingers to write and type
  • Ability to speak clearly so others can understand you
  • Ability to read and understand information and ideas presented orally and in writing
  • Ability to communicate information and ideas in writing and orally so others will understand
  • Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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