Billing Associate I
Billing OCM F85 80 319

Jacksonville, Florida

This job has expired.

Billing Associate I

We're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed care for the workers' compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it. 

Salary Range: 15.50 - 21.39 Hourly
Salary may vary based on location, years of experience, qualifications, and skill set. 
Benefits Summary: 
In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you. 

  • Opportunities to work from home 
  • Competitive wages with opportunities to earn annual merit increases 
  • Paid development hours to use for professional and community development! 
  • Generous paid time off, 8 company holidays, and 2 floating holidays per year 
  • $1,000 Colleague Referral Program 
  • Enterprise Recognition Program rewarding colleagues for their extraordinary work 
  • Exclusive discounts on travel, activities, and merchandise via work discount program 
  • Colleague Assistance Program that provides free counseling and financial services 
  • Tuition Reimbursement Program including certifications 
  • Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions 
  • Medical, dental, and vision insurance 
  • Pre-Tax FSA and HSA health savings accounts 
  • 401(k) matching 
  • Company paid life insurance 
  • Company paid short term and long-term disability 
  • Referral program
  • Healthcare concierge 
  • The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. 


Compiles data and prepares invoices, bills of lading and credit memos for billing. Compiles amounts due from records such as purchase orders, sales tickets and charge slips.

Applies basic skills and may develop advanced skills using tools and equipment appropriate for job or specialization. Duties and tasks are standardized. Resolves routine questions and problems, and refers more complex issues to higher levels. Works under close to moderate supervision and follows standard procedures and written instructions to accomplish assigned tasks. Typically requires less than 1 year of experience in an office setting and/or experience in data entry or arithmetic computation. Clerical type work including filing, mailing, etc. Consults with senior peers on non-complex processes to learn through experience. Requires a High School diploma and typically less than 1 year of experience in an office setting and/or billing experience.


  • Processes all billing transactions.
  • Receives and prepares billing files from a variety of sources to invoice from or upload into billing systems.
  • Prints and reads computer files or gathers records and reports to compile needed data.
  • Enters/uploads information into billing system or computes amounts due.
  • Prepares invoices, listing products and/or services sold and amounts due.
  • Prepares/processes credit memorandums to indicate returned or incorrectly billed merchandise or services.
  • Prepares/processes credit forms for clients or finance companies.
  • Posts transactions to accounting records such as worksheet, ledger or computer files.
  • Analyzes posted data to determine if billed dollars are comparable in month over month comparison process.
  • Develops/maintains process documentation for each assigned task.
  • Assists in special projects.
  • Reports process flow issues to Billing Supervisor.
  • Interfaces with internal customer service on customer inquiries.
  • Performs other related duties as assigned.


  • A high school diploma or GED is required for this role.


  • Knowledge of billing principles, practices and processes.
  • Knowledge of business and accounting principles and practices.
  • Proficient in the use of basic office equipment and tools as well as applications specific to financials and billing systems/processes.
  • Skill in data entry.
  • Works well in an environment with firm deadlines; results oriented.
  • Ability to multi-task and adjust schedules to meet deadlines.
  • Ability to work in an organized manner.
  • Ability to maintain confidentiality.
  • Ability to communicate effectively verbally and in writing.
  • Team skills, including the ability to establish and maintain effective working relationships.


  • If working with federal government contract clients, an employee is required to receive federal government clearance for handling sensitive information. Employee is also required to receive annual security awareness training.

EEO Employer

841 Prudential Dr, Suite 204
Jacksonville, FL, 32207
United States

This job has expired.


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