Bilingual Customer Service Representative I (Onsite)
Globe Life Inc.

Job Outlook
According to the US Bureau of Labor Statistics (BLS), employment of insurance sales agents is projected to grow 5 percent from 2019 to 2029, faster than the average for all occupations. Many clients do their own research and purchase insurance online. However, agents will still be needed to help clients understand their options and choose a policy that is right for them.

Employment of insurance underwriters is projected to decline 6 percent from 2019 to 2029. Automated underwriting software allows workers to process applications more quickly than before, reducing the need for as many underwriters.

Employment of claims adjusters, appraisers, examiners, and investigators is projected to decline 6 percent from 2019 to 2029. Technology is expected to automate some tasks currently performed by these workers.

Pay
According to BLS, the median annual wage for insurance sales agents was $52,180 in May 2020.
The median annual wage for insurance underwriters was $71,790 in May 2020.
The median annual wage for claims adjusters, examiners, and investigators was $68,270 in May 2020.
The median annual wage for insurance appraisers, auto damage was $65,550 in May 2020.

Here are some occupations within Insurance:

• Insurance Sales Agents
• Insurance Underwriters
• Insurance Claims and Processing Clerks
• Insurance Claims Adjusters
• Insurance Claims Appraisers
• Insurance Claims Examiners
• Insurance Claims Investigators