Applications Engineer
Brooks Automation US LLC

Overview

• Work location: In continental US. Either Remotely located or located at local factory
• Work alongside the sales team to determine what the customer really needs.
• Be a self-starter with excellent problem-solving skills and motivated by a challenge
• Have a "can-do" mentality, and willing to roll up their sleeves to help a colleague or customer
• Becoming an expert with our products' use-cases, e.g., vacuum robots & wafer handling systems, atmospheric wafer handling systems, loadports, underlying motion controls & software, to provide pre-sales technical support to our customers and account teams.
• Guiding product integrations at customer sites as well as directly working on the products for:
  • Demonstrating product features and performance
  • First Article ATP's
  • Product escalations
  • Debugging complex issues with the Field Service staff
• Working objectively and as a team member to quickly respond to customer needs.
• Answering questions from OEM customers about all aspects of our products
• Building and maintaining relationships with customer; gaining the trust of our customers to become their technical interface
• Understanding Customers' applications and markets
• Preparing detailed product specifications to define solutions to meet customers' high-value applications
• Working with the sales, & marketing staff to identify, assess and prioritize potential customers and applications of our products
• Communicating customer needs and wishes to our marketing, & product engineering staff and launching internal projects for customer requests, including enhancements, features or software
• Supporting customer visits, attending & presenting at trade shows and seminars
• Expectation of spending significant amount of time at key customer sites

What you will bring:

• Technical ability to read a drawing, understand how it works, and electrical/mechanical skills
• Self-starter that is inquisitive, excellent problem-solving skills, and motivated by a challenge
• Fast learner, a great teammate, have a "can-do, no fear" mentality, and willing to roll up their sleeves to help a colleague or customer
• Experience in a customer-facing role
• Significant experience in the design and specification of atmospheric EFEM's and the Semiconductor processes that require them
• Understanding of electronic components such as sensors, switches, relays, actuators, etc. Able to understand system-level wiring diagrams.
• Helpful, patient and possesses the ability to relate to many types of people
• Able to work through problems systematically and document the findings
• Strong commitment to goals and team-first attitude
• Experience in 2D CAD
• Able to travel throughout the US as well as internationally as required
• Up to 50% - mostly at customer site; some international
• Bachelor's degree in Engineering, or equivalent experience.

Brooks Automation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

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What we Offer:

• Competitive Compensation & Annual Bonus Incentive
• Heavily Subsidized Medical, Dental, and Vision Premiums
• Income Protection - Fully-paid Life and Short-Term Disability Insurance
• 401(k) Matching
• Flexible Time Off / Paid Time Off
• Company-wide Shut Down between Christmas and New Years
• Telemedicine
• Employee Referral Program
• Employee Assistance Program
• Adoption Assistance
• Tuition Assistance
• Student Loan Program
• Group Legal Assistant

EOE M/F/Disabled/VET

Brooks Automation US, LLC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all. Please apply to this role if you feel you are a good fit, regardless of your race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other perceived limiting factor.

Brooks is a growing, fast-paced technology leader of automation solutions which support the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, new ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights. We are looking for our next Job Title as we accelerate our growth journey.

This job has expired.