Affordable Compliance Specialist - South City Station
Equity Residential

JOB DESCRIPTION
Working for Equity Residential means being part of a community - employees and residents - striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we live and work together. That's what our Be. Think. Play.Live. culture is all about.
Our Affordable Leasing Administrator acts in support of the property management teams to ensure compliance with program requirements at communities with Low Income Housing Tax Credit, Tax Exempt Bonds, Inclusionary Below Market Rent, or other affordable housing programs. Our Affordable Leasing Administrator is primarily responsible for leasing and rectifying units in accordance with affordable housing program guidelines. Our Affordable Leasing Administrator must have a solid understanding of property management operations while applying technical knowledge of the Low Income Housing Tax Credit program and/or Tax Exempt Bond program rules, or other substantive experience working with affordable housing programs.
*WHO YOU ARE*

* *A Strong Communicator.*
Your writing and speaking skills are clear and effective, helping you connect well with others.

* *A Team Player.*
You are united with teammates in delivering the best experience to current and prospective residents.

* *Organized and Accountable.*
You have exceptional time management abilities and are able to juggle the needs of changing priorities at the community while accomplishing objectives.

* *Analytical.*
You are comfortable working with numbers, interpreting financial statements, evaluating trends, and analyzing data.

* *Levelheaded.*
You keep your cool during stressful situations and quickly find solutions.

* Flexible and Adaptable.You understand that the world does not exist through black and white lenses and embrace the opportunity to live in the gray.

* Confident and Decisive.You take initiative, trust your gut, and are not afraid to make a decision or deliver a difficult message.

* *Solution-Oriented.*
You follow through on commitments, letting residents know that they matter.

*WHAT YOU'LL DO*

* Responsible for leasing affordable units, including managing wait lists, conducting interviews, and management verification procedures for all new residents.

* Understands laws applying to property management and demonstrate the ability to explain and apply them where applicable.

* Conduct annual income recertification and lease renewals for affordable units in a timely manner.

* Establish and maintain a positive relationship with residents, investors, staff member and program administrators to assure maximum customer satisfaction using the "Equity Service Philosophy" as a guideline.

* Manage on-site affordable program resources, such as waiting lists; recertification notices; tenant selection plans; and all eligibility documentation for resident lease files.

* Ensure all property team members are aware of the affordable program resources and procedures.

* Review and approve move-in and recertification documents processed by other team members.

* Preform duties in alignment with typical daily property operations, applying knowledge specific to the affordable housing program in place.

* Maintain accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing, apartment availability, lease expirations, square footage and amenities.

* Partner with Community Manager and Regional Manager to ensure community operational goals are met in light of the affordable program requirements.

* Participate in internal, agency and third-party training on affordable housing compliance.

* Manage affordable program reporting responsibilities and respond to requests for affordable housing data.

* Demonstrate strong leadership skills and operational knowledge; suggest ways to improve the efficiency of affordable program operations.

* Effectively embody the Equity Residential brand at all times. Consistently maintain a professional, courteous attitude when dealing with residents, co-workers, and the general public.

*REQUIREMENTS*

* Experience with affordable housing program and LIHTC and Tax Exempt Bond program administration in a property management setting

* Ability to review, comprehend and apply affordable housing and federal Fair Housing Guidelines

* Ability with analyzing data and validating information

* Knowledge of leasing practices, resident retention, and property management operations

* Demonstrated proficiency in working with computers including google suite, calendar management, software/database, and social media

* Excellent communication, interpersonal, and organizational skills

* High school diploma or equivalent

* Available to work a flexible schedule, including weekends

*PREFERRED EXPERIENCE*

* Certification as a Certified Occupancy Specialist, Tax Credit Specialist, HCCP, or C3P is highly desirable

*PAY*

* $25.87 to $ 34.49 per hour
*BENEFITS*

* Rent discount
* 9 paid holidays, including both scheduled and floating holidays, for eligible full-time employees for each calendar year.
* 5 paid time off, accrued on a weekly basis
* Health Care Plans: Two medical plan options. Plan offers 100% coverage for preventive care and lets you choose from a network of health care providers. Dental and Vision coverage are also available.
* Basic life and accidental death and dismemberment (AD&D) insurance are covered 100% for full-time employees
* Short-term and long-term disability (STD and LTD) are both offered if you are unable to work due to a non-work related illness or injury
* 401 (k) Retirement Savings Plan
* Employees have the opportunity to invest in the success of the company by purchasing shares of Equity Residential stock ("EQR") at a discounted rate

ABOUT US Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.
Our portfolio of high-quality properties in urban growth markets - New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver - provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That's why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.
Equity Rewards
When you join Equity Residential, you won't be treated as simply another employee -- you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.
We recognize that everyone has different needs outside of work. That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program
Equity Values
At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value -- in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.
All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.
ABOUT THE TEAM Our Affordable Leasing Administrator acts in support of the property management teams to ensure compliance with program requirements at communities with Low Income Housing Tax Credit, Tax Exempt Bonds, Inclusionary Below Market Rent, or other affordable housing programs.