Admissions Associate 14/15
Dorney Park

You’ll Make a Difference:

• Interact with our guests and make their day amazing through meaningful connections
• Share your passion for creating a warm and welcoming environment with your team
• Deliver fast and accurate service
• Contribute to our exceptional track record for safety

Apply today and be considered for the following available positions in Admissions!

• Admissions Associate
• Admissions Associate 14/15
• Guest Service Associate
• Park Ambassador

Note: Qualifications and Responsibilities differ for each position.

Minimum Duties and Responsibilities:

• Meet and greet guests entering and exiting the park.
• Initiates proper conversations and maintains eye contact with the guests when providing relevant information regarding rides, attractions, and special events.
• Distributes information pamphlets describing features of the park and special events.
• Gives concise directions when needed.
• Interprets and analyzes guest needs and provides solutions to ensure guest satisfaction.
• Operates cash register to admission tickets and season pass sales, balances and reconciles cash drawer and records money/coupons received.
• Guides guests through the season pass or general admission purchase process, while utilizing sales techniques such as quantity, up-selling, and product discounts.
• Processes payments of large sums of cash, credit cards, checks, and makes correct change.
• Verifies credit cards and coupons with the use of electronic equipment.
• Utilizes computer to create and process season passes, audit pass registration forms, takes photos of the guests, and ensures proper printing and distribution of the completed passes.
• Identifies and scans different types of admission passes and coupons and verifies authenticity upon receiving these products at the front gate.
• Stamps hands of same-day return guests.
• Refuses admittance to guests without an admission ticket or season pass as well as those who are in violation of park policies.
• Monitors parking, security irregularities and safety violations and notifies a supervisor or security when appropriate.
• Uses tools provided to detect and prevent acceptance of counterfeit currency and other payment types during payment.
• Complies with Pennsylvania Minor Labor Laws.
• Maintains high degree of confidentiality of paperwork and information.
• Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
• Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee
• Guidelines and other park/division specific policies and procedures.
• Other duties may be assigned.