Administrative Assistant II
Texas State University

Posting Number:

2024491

Administrative Assistant II

Administrative Asst II

San Marcos, Other - Remote eligible

Online & Extended Programs

Open to All

Full-Time

Permanent

$2,500 - $3,300

Non-Exempt

• Customer service experience and mindset.
• Ability and comfort to work with online learners by email, phone, and video conferencing.
• Ability to provide clear, concise written and verbal information.
• Ability to establish rapport with internal and external constituents.
• Ability to understand and interpret general university, college, department, and program policies and procedures.
• Demonstrated ability to work in a high-volume setting and navigate challenges with positivity, optimism, and strong problem-solving skills.
• Demonstrated ability to work independently with minimal supervision and as part of a team in a remote work environment.
• Working knowledge of Microsoft Office programs.
• Ability to organize and prioritize work.
• Ability to develop and maintain accurate and comprehensive records and files.

• Experience working in a college environment, preferably with direct student contact.
• Experience working with a Student Information System (SIS/ERP), Learning Management System (LMS), Customer Relationship Management System (CRM), and other industry-standard software applications.

Provides administrative and general clerical support to the Online Student Success Department and serves as the frontline for incoming calls and emails on department-level communications channels.

This position is eligible for full-time telework at the discretion of the division's Vice President.

• Answer incoming calls to the general department phoneline.
• Monitor emails to the general department inbox.
• Provide basic customer service and referrals.
• Transfer calls and distribute emails to team members as needed.
• Assist in managing the department operations.
• Assist with reporting and document creation/maintenance.
• Assist in tasks supporting the department and other tasks as assigned.
• Other duties as assigned.

04/30/2024

05/13/2024

No

Monday, Tuesday, Wednesday, Thursday, Friday

8:00AM

5:00PM

You will be required to electronically attach a resume, cover letter, recommendation letter(s), and list of references to your application.

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

* Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
* Generous paid time off: vacation, holidays, sick days and many more!
* Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
* Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
* An inclusive Bobcat community: join our many social networks offered on and off-campus
* Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation.

https://jobs.hr.txstate.edu/postings/46604