Account Specialist, Client Development
The NPD Group

Become a part of our diverse team

NPD is an inclusive and innovative work environment where you can learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's.

Position Overview

At our combined company of both IRI and NPD, we deliver growth to clients based on big data. Our predictive analytics and forward-thinking insights help CPG, OTC health care, general merchandisers, retailers, and media companies remain relentlessly relevant, capture marketing share, connect with consumers, and deliver market-leading growth. The convergence of our proprietary, on-demand cloud-based technology and our client-focused colleagues leads to a seismic shift in drivers of success in all industries.

For our colleagues, we focus on the moments that matter. From meaningful work and impact to continuous improvement, we challenge ourselves to grow both professionally and personally. You'll feel a true sense of connection and purpose in your work and will craft the direction of your career in a highly personalized way. No matter the department you join, you'll find yourself constantly growing and developing the skills of the future to deliver client growth. We believe in the undeniable strength that diverse people, culture, thought and skill bring to our business, our clients, our people and our communities. We are committed to nurturing a dynamic culture that embraces and celebrates openness, collaboration, creativity, equity, inclusivity and growth for all.

What will I be doing?

The Beauty Practice at the company works with some of the most innovative companies in the industry. This team is currently seeking an Account Specialist to be an integral team member dedicated to leading global beauty companies. This client-facing role reports into the Executive Director, Client Development and will contribute to the engagement, satisfaction, and growth among our clients by providing value-added insights for decision making. The position provides the opportunity to make an impact leveraging fact-based insights and analysis, while developing the knowledge and skills required for continued success in client development and market research solutions.

Job Responsibilities

Analytics & Insights:

• Leveraging Point of Sale (POS), Receipt Panel Data (Checkout), Consumer survey data and other NPD data software and information sources to develop analysis which help our clients grow their business and gain market share
• Proactively searching for meaningful trends within the data and sharing findings with clients and Beauty team members
• Ability to identify, create and present a clear story within the data that is relevant and insightful to the Client's business.
• Being an expert in all of the company's data sets, methodology and tools for accessing data + other company product offerings (i.e., Consumer, Store Level, etc.)

Client Servicing:

• Providing support to the team in managing the day-to-day activities to enhance client relationships, including but not limited to, sharing analyses on brand specific topics, answering relevant client questions, training/educating clients in order to drive adoption and usage of the company's strategic data sets, etc.
• Partnering with account leads and cross-functional departments to drive initiatives which support the sale and delivery of the company's solutions
• Understanding our Manufacturer Clients' organizations and their business strategies, objectives, and challenges. Attend/present insights at Client Meetings.
• Potential to manage client relationship and revenue independently.
• Problem-solve and maintain relationship with adaptability, urgency, and positivity.
• Manage creation and delivery of weekly, monthly, and quarterly on going "key insights" presentations.
• Build knowledge of the Beauty Industry and related categories and Macro Trends.

Requirements

• Bachelor's degree
• 2 to 4 year(s) of prior experience in a role which utilizes data and analysis to add value to clients
• Strong expertise in all MS Office products, Excel, PowerPoint, & Word
• Demonstrated ability work across various data sets and reporting tools
• Advanced interpersonal skills and strong orientation towards building client relationships
• Excellent time management and organizational skills
• Able to set priorities and meet deadlines in a fast-paced, multitasking environment
• Very strong oral and written communication skills; Confident in presenting to groups
• Highly detail oriented - with commitment to total quality and data accuracy
• Knowledge of, and passion for, the Beauty or Fashion Industry is a plus

The NPD Group, L.P. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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