Account Executive - GLA
WM

Wixom, Michigan

This job has expired.


As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary

The Inside Account Manager is responsible for proactive maintenance and revenue growth of current Waste Management customers within a book of business, ensuring that all assigned customers have signed service agreements, in initial term and on file.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform all essential duties confidently. Additional minor duties may be assigned as needed.

  • Increase account penetration with strategic product sales

  • Communicate proactively with all customers quarterly, to strengthen and expand relationships

  • Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills

  • Update and renew customer service agreements

  • Resolve service escalations within the defined territory

  • Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions

  • Communicate rates, fees and service strategies with conviction

  • Understand and use customer incentives and concessions within appropriate profit targets and level of authority

  • Establish and maintain a high level of customer satisfaction

  • Communicate and collaborate with the Inside Sales Manager to resolve customer issues

  • Align Waste Management products and services with customer needs

  • Engage additional Waste Management business opportunities - referring internally as appropriate

  • Use Waste Management sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and Pricing Tools)

  • Propose customer solutions that are compliant with appropriate local, state and federal regulations

III. Supervisory Responsibilities

This job requires no supervisory duties

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job

A. Education and Experience

  • Education: High School Diploma or GED (accredited).

  • Experience: Three years of relevant work experience in non-consumer based industry sales (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

  • None required

C. Other Knowledge, Skills or Abilities

  • Successful relationship building - external and internal

  • Confident and professional communications

  • Sound decision making

  • Strategic thinking

  • Computer hardware and software proficiency

  • Consistent goal and target attainment

  • Strong problem resolution

  • Complete product and service knowledge

  • Time management

  • Professional and ethical behavior

V. Work Environment

Listed below are the key environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: office setting and/or landfill/outdoor.

Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."

ABOUT WM
WM (WM.com) is North America's largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM's fleet includes nearly 11,000 natural gas trucks - the largest heavy-duty natural gas truck fleet of its kind in North America - where more than half are fueled by renewable natural gas. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.


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